Welcome to Citizens Advice Allerdale

If you need help please use our Telephone or Email Services

Call us 01900 604735

Email: [email protected]

We provide free, independent, impartial and confidential advice on a wide range of areas including debt, benefits, employment, housing, relationships, consumer issues and many other problems.

We’re an independent charity and part of the Citizens Advice network across England and Wales.

We have replaced our face to face drop in sessions with a telephone advice service due to the coronavirus outbreak.

Please telephone 01900 604735

Our staff and volunteers can help you resolve your problem, explaining your options and the possible outcomes of different courses of action.

Pension WiseGIF

We offer free personal guidance on what you can do with your pension pot. Book a free #PensionWise appointment to help you- call 0300 330 1001 today


1 in 8 people couldn’t apply for services like welfare, banking, and even jobs because they didn’t have an address to put on applications

Everyone deserves equal access to post—that's why @CitizensAdvice is calling for an ‘Address & Collect’ service ⤵️ http://bit.ly/2G2vfZZ

Not sure what the current #Coronavirus restrictions are around meeting with people?

Our advice can help http://bit.ly/3j0c41t

1️⃣ Make the #UniversalCredit uplift permanent and #KeepTheLifeline
2️⃣ Ensure benefits keep pace with the cost of living
3️⃣ Review support for the self-employed

@CitizensAdvice is calling for bold action to support people through the coming months ⤵️ http://bit.ly/3601qUY

Do you have something on your mind and you'd like it sorted out ? Get in touch and we will see what we can do to help

Are you thinking of switching your mobile phone provider? You’ll need to consider things you use like minutes, texts and data first.

Find out what else you’ll need to think about http://bit.ly/2YmyBPa


Volunteer Advisers

We are currently recruiting for Telephone, Email and Webchat advisers.  More information about the role can be found here

Universal Credit in Cumbria

A report from the Cumbria Citizens Advice Research and Campaigns Group which highlights issues related to the delivery and implementation of Universal Credit in Cumbria.

Read more HERE



Visit Us

Find our more about how to access our services and come see us at one of our Advice Sessions.

Contact Us

If you need advice you can also telephone or email us, using our online contact form.

Town Hall
Oxford Street
CA14 2RS

Call Us
01900 604 735

Office Hours:

Mon - Thurs 09:00 - 17:00
Friday 09:00 - 16:30

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