Welcome to Citizens Advice Allerdale

If you need help please use our Telephone or Email Services

Call us 01900 604735

Email: [email protected]

We provide free, independent, impartial and confidential advice on a wide range of areas including debt, benefits, employment, housing, relationships, consumer issues and many other problems.

We’re an independent charity and part of the Citizens Advice network across England and Wales.

We have replaced our face to face drop in sessions with a telephone advice service due to the coronavirus outbreak.

Please telephone 01900 604735

Our staff and volunteers can help you resolve your problem, explaining your options and the possible outcomes of different courses of action.

Pension WiseGIF

We offer free personal guidance on what you can do with your pension pot. Book a free #PensionWise appointment to help you- call 0300 330 1001 today


We're closed for the weekend now. There is a lot of information to help on our website http://bit.ly/2sh65gE
If your issue is related to Coronavirus you can find information here http://bit.ly/3aWY8kH
Our telephone and email services will be available Mon to Fri next week

#UniversalCredit can be confusing. Our advice can help you work out what it is and whether you’re eligible http://bit.ly/2IgUeEc

This winter people will stay at home more, use more energy and earn less. We need action to help people in fuel poverty THIS winter https://bit.ly/3pU2Tnm #FuelPovertyAwarenessDay #WarmSafeHomes

Our #ScamsAction service gives advice and information about online scams

Find out more and get in touch on our website http://bit.ly/2ZShumP

This winter millions of people will be living in cold homes that cause or worsen serious health conditions and put them at risk of the worst effects of Covid-19. Learn more https://bit.ly/3pU2Tnm #FuelPovertyAwarenessDay #WarmSafeHomes


Volunteer Advisers

We are currently recruiting for Telephone, Email and Webchat advisers.  More information about the role can be found here

Universal Credit in Cumbria

A report from the Cumbria Citizens Advice Research and Campaigns Group which highlights issues related to the delivery and implementation of Universal Credit in Cumbria.

Read more HERE



Visit Us

Find our more about how to access our services and come see us at one of our Advice Sessions.

Contact Us

If you need advice you can also telephone or email us, using our online contact form.

Town Hall
Oxford Street
CA14 2RS

Call Us
01900 604 735

Office Hours:

Mon - Thurs 09:00 - 17:00
Friday 09:00 - 16:30

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