Welcome to Citizens Advice Allerdale

If you need help please use our Telephone or Email Services

Call us 01900 604735

Email: [email protected]

We provide free, independent, impartial and confidential advice on a wide range of areas including debt, benefits, employment, housing, relationships, consumer issues and many other problems.

We’re an independent charity and part of the Citizens Advice network across England and Wales.

We have replaced our face to face drop in sessions with a telephone advice service due to the coronavirus outbreak.

Please telephone 01900 604735

Our staff and volunteers can help you resolve your problem, explaining your options and the possible outcomes of different courses of action.

Pension WiseGIF

We offer free personal guidance on what you can do with your pension pot. Book a free #PensionWise appointment to help you- call 0300 330 1001 today


We're closed for the weekend now. There is a lot of information to help on our website http://bit.ly/2sh65gE
If your issue is related to Coronavirus you can find information here http://bit.ly/3aWY8kH
Our telephone and email services will be available Mon to Fri next week

If something you were planning to do has been cancelled because of coronavirus, there might be things you can do.

Our advice can help https://bit.ly/3gWtA4Q

If you’ve claimed benefits for the first time during this pandemic, or have seen your circumstances change, it’s worth checking whether you can apply for help with school costs

@CitizensAdvice shared how you can check what you may be eligible for ⤵️ http://bit.ly/3kbiUBl

Not sure what the current #Coronavirus restrictions are around meeting with people?

Our advice can help https://bit.ly/318CRlX

Our brilliant team of volunteers has helped with separation and child maintenance, unaffordable rent rise, redundancy, discrimination at work, benefit entitlement and so much more this week. Thank you to each and every one of them


Volunteer Advisers

We are currently recruiting for Telephone, Email and Webchat advisers.  More information about the role can be found here

Universal Credit in Cumbria

A report from the Cumbria Citizens Advice Research and Campaigns Group which highlights issues related to the delivery and implementation of Universal Credit in Cumbria.

Read more HERE



Visit Us

Find our more about how to access our services and come see us at one of our Advice Sessions.

Contact Us

If you need advice you can also telephone or email us, using our online contact form.

Town Hall
Oxford Street
CA14 2RS

Call Us
01900 604 735

Office Hours:

Mon - Thurs 09:00 - 17:00
Friday 09:00 - 16:30

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