We understand that the benefit system can be confusing, we can help you to make sense of it.
If you are unsure of what you are entitled to claim, had your benefit been reduced or stopped or want to challenge a decision, we can offer you practical support by helping with benefit applications, entitlement checks and the appeals process.
We we have specialist advisers who can help you find out what benefits and tax credits you are entitled to. They will assist you to make your claim, help with the appeals process if you have been turned down, and help if you are having to pay back an overpayment.
There is a lot of help available online to help you deal with a benefit problem, or you can visit us in the bureau for additional support from a specialist benefit worker.
If you have received a letter with a deadline for an appeal you must 