Citizens Advice Allerdale

If you need help please use our Telephone or Email Services

Call us: 01900 604735 or Email us: [email protected]

View information on Coronavirus and what it means for you

We provide free, independent, impartial and confidential advice on a wide range of areas including debt, benefits, employment, housing, relationships, consumer issues and many other problems.

We’re an independent charity and part of the Citizens Advice network across England and Wales.

We have replaced our face to face drop in sessions with a telephone advice service due to the coronavirus outbreak.

Please telephone 01900 604735

Our staff and volunteers can help you resolve your problem, explaining your options and the possible outcomes of different courses of action.

Pension WiseGIF 1 | Citizens Advice Allerdale

We offer free personal guidance on what you can do with your pension pot. Book a free #PensionWise appointment to help you- call 0300 330 1001 today

lessstress | Citizens Advice Allerdale

If your vehicle is in an accident, you may want to make a claim on your motor insurance. We have information which explains what you can do if the accident wasn’t your fault and what you need to think about before your vehicle is repaired http://bit.ly/2mm8wy5

Our Help to Claim service can answer your questions on #UniversalCredit if they're about anything from first claim up to your first payment. Give us a call on 0800 144 8 444

If you have applied for settled status but didn’t get it, there are ways you can get a new decision. Your decision letter will tell you if you can apply again or ask for the decision to be looked at again - this is known as an ‘administrative review’. http://bit.ly/2rYPfpH

If you've got debts you can use our sample letter generator to write to your creditors. If you need further help, call 01900 604735 and we will arrange for one of our money advice workers to call you back http://bit.ly/38vV3Gl

Whether you need help because of the Coronavirus outbreak or with something else call our telephone service on 01900 604735 We will do all we can to help | Citizens Advice Allerdale

Financial Wellbeing

Working in partnership with Citizens Advice Copeland and Cumbria Community Foundation we are proud to be part of theTransforming West Cumbria programme. This programme will take on West Cumbria’s most entrenched social and economic problems. Our Financial Wellbeing project will provide you with the information, tools and tips you need to become more financially resilient.

Read more here

Financial Wellbeing 1 Financial Wellbeing 2Financial Wellbeing 3

Visit Us

Find our more about how to access our services and come see us at one of our Advice Sessions.

Contact Us

If you need advice you can also telephone or email us, using our online contact form.

Town Hall
Oxford Street
Workington
Cumbria
CA14 2RS

Call Us
01900 604 735

Office Hours:

Mon - Thurs 09:00 - 17:00
Friday 09:00 - 16:30

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