Welcome to Citizens Advice Allerdale

Call Us: 01900 604 735

We provide free, independent, impartial and confidential advice on a wide range of areas including debt, benefits, employment, housing, relationships, consumer issues and many other problems.

We’re an independent charity and part of the Citizens Advice network across England and Wales.

If you can’t make it to one of our walk in sessions in Keswick or Workington we hold outreach sessions in the community.



Our staff and volunteers can help you resolve your problem, explaining your options and the possible outcomes of different courses of action.

We also offer a telephone advice service.

Pension WiseGIF

We offer free personal guidance on what you can do with your pension pot. Book a free #PensionWise appointment to help you- call 0300 330 1001 today


97% of people who’ve had a #PensionWise appointment were satisfied with the service. Call 0800 138 3944 to book your free appointment. We offer appointments in Barrow, Carlisle, Kendal and Workington

If you don't agree with the outcome of a decision made by the Department for Work and Pensions (DWP) or HM Revenue and Customs (HMRC) about your claim, you can challenge it. We have information to help https://t.co/qjBqumdEeW

Don't sit at home worrying about debt. We can help. Come along to one of our drop-in advice sessions and we will do everything we can to help. Our next session is tomorrow at the Town Hall, Oxford Street, Workington between 9.30am and 12.30pm

The deadline for complaining about mis-sold PPI is fast approaching - it is 29th August. You can usually complain to your PPI company if they broke the rules when you bought it - known as ‘mis-selling. Find out more https://t.co/q1mMmFA2LM

How much notice do you need to give when leaving a job? Look in your contract to see the notice you need to give. If there’s nothing in your contract or terms and conditions, you should give at least 1 week’s notice.Find out more here https://t.co/HJ4YDYEkbm


Citizens Advice Report on Universal Credit for single disabled people

Citizens Advice has produce a report which looks at how Universal Credit will support single people who are disabled people or have a health condition

Citizens Advice worked with advisers and other disability and health charities to identify areas where Universal Credit improves support for disabled people, has reduced support compared to the legacy system, and may generate unintended consequences as this group of people continue to move on to the new benefit.

Read more HERE


Excessive prices for disengaged consumers: A super-complaint to the Competition and Markets Authority

Citizens Advice is calling on the Competition and Markets Authority to tackle the loyalty penalty in essential markets and protect people from being ripped off.

Read more HERE

Visit Us

Find our more about how to access our services and come see us at one of our Advice Sessions.

Contact Us

If you need advice you can also telephone or email us, using our online contact form.

Town Hall
Oxford Street
CA14 2RS

Call Us
01900 604 735

Office Hours:

Mon - Thurs 09:00 - 17:00
Friday 09:00 - 16:30

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