We provide free, independent, impartial and confidential advice on a wide range of areas including debt, benefits, employment, housing, relationships, consumer issues and many other problems.
We’re an independent charity and part of the Citizens Advice network across England and Wales.
If you can’t make it to one of our walk in sessions in Keswick or Workington we hold outreach sessions in the community.
Our staff and volunteers can help you resolve your problem, explaining your options and the possible outcomes of different courses of action.
We also offer a telephone advice service.
We offer free personal guidance on what you can do with your pension pot. Book a free #PensionWise appointment to help you- call 0300 330 1001 today
Citizens Advice Report on Universal Credit for single disabled people
Citizens Advice has produce a report which looks at how Universal Credit will support single people who are disabled people or have a health condition
Citizens Advice worked with advisers and other disability and health charities to identify areas where Universal Credit improves support for disabled people, has reduced support compared to the legacy system, and may generate unintended consequences as this group of people continue to move on to the new benefit.
Read more HERE
Excessive prices for disengaged consumers: A super-complaint to the Competition and Markets Authority
Citizens Advice is calling on the Competition and Markets Authority to tackle the loyalty penalty in essential markets and protect people from being ripped off.
Read more HERE