ADMIN & IT SUPPORT
As a Citizens Advice volunteer administrator you’ll help to make sure things run as smoothly as possible. Some of the duties our administrators do are:
Word processing, file management, using databases and spreadsheets, answering emails and phone calls.
You would also help with the reception duties, being the public face of the office and managing ‘front-of-house’. Reception duties include:
Greet our clients and other visitors.
Answer the phone.
Ensure clients know what is happening and how long they have to wait.
Keep the reception area tidy.
Enter information into computer systems.