Vol1Volunteering with Citizens Advice Allerdale is a great way to develop your skills, learn new ones and make new friends. You will be using your experience to really make a difference. We have a range of roles from:

  • Giving advice face to face
  • Telephone Advice
  • Campaign & Research
  • Administration & Reception
  • Trustee

We make sure there are lots of opportunities for ongoing learning and development, making sure you get the most out of your time with us.

Our volunteers say volunteering with us is varied, hugely rewarding and often challenging, and you will be part of an enthusiastic, supportive team.  We cover your travel costs incurred when attending.

Here is some information on our roles: 

We are currently recruiting for volunteers to help with telephone, email and webchat advice.  More information can be found here


We are committed to recruiting volunteers from a wide range of backgrounds and ages, and we want everyone to be able to work in an environment which is fair and inclusive, supportive and welcoming.

Our staff and volunteers are encouraged to respect each other’s individuality and value each other’s contributions.

Application Form

Complete the application form and return to us via email or post

Click Download for Application Form

You will be supported through your individual training plan, which includes:

  • Self Study Packs
  • Online Modules
  • Observations
  • Off site training days

The industry recognised training will help develop your communication, IT skills and build self-confidence as you move into hands on experience.

What happens next?

We are always happy to hear from people interested in volunteering with us. If you would like to have an informal chat about any of the roles, email or give us a call and Samantha will contact you.

If you would like to make an application you can download the application form and post it or scan and email it to us. We will contact you to arrange the next steps


Its all about teamwork thank you to all staff trustees volunteers advising training supporting | Citizens Advice Allerdale
vols | Citizens Advice Allerdale

Town Hall
Oxford Street
CA14 2RS

Call Us
01900 604 735

Office Hours:

Mon - Thurs 09:00 - 17:00
Friday 09:00 - 16:30

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