Thanks for your interest in Volunteering with Citizens Advice Allerdale

As a volunteer at Citizens Advice Allerdale you don’t need any specific qualifications or experience. We will train you in the areas you would like to work in.  Most roles require some basic IT skills but as a volunteer you’ll receive in house training specific to your role. You will also be supported from our supervisors during your time with us and we make sure there are opportunities for ongoing learning and development, so you get the most out of your time.

You could help us in the following roles
  • Advice by telephone
  • Face to face advice
  • Admin & Reception
  • Research & Campaign
  • Trustee

We are committed to recruiting volunteers from a wide range of backgrounds and ages, and we want everyone to be able to work in an environment which is fair and inclusive, supportive and welcoming.

Our staff and volunteers are encouraged to respect each other’s individuality and value each other’s contributions.

Application Form

Complete the application form and return to us via email or post

Our volunteers come from a range of backgrounds and communities and say that what they do with us is varied, hugely rewarding and sometimes challenging.

We cover your travel costs incurred when attending.

You will be supported through your individual training plan, which includes:

  • Self Study Packs
  • Online Modules
  • Observations
  • Off site training days

The industry recognised training will help develop your communication, IT skills and build self-confidence as you move into hands on experience. You are supported along every step.