Contact Us
See below for our office address, opening hours, contact details and links to our Referral forms
Initial contact for advice is now by phone, email or website referral form
If you require advice then please telephone 01900 604735 or email [email protected]
Our phone lines can be busy but will will help you as soon as we can. We will then book a telephone call back with either a generalist or specialist adviser depending on your issue. Face to face appointments are also pre-booked if necessary for more complex issues or where there are difficulties in receiving advice over the telephone.
Make a Referral
We have different referral forms depending on who is referring; a form for external agencies, one to refer into our Macmillan service and a self referral form.
Our Address
Citizens Advice Allerdale
Town Hall
Oxford Street
Workington
Cumbria
CA14 2RS
Office Hours
Monday – Friday
09:00 – 16:00
Complaints
We want everyone to be happy with the service we provide. That’s why, if we’ve let you down, we want to hear from you.